Terms of Service
Please read these terms carefully before using Xenqube products or engaging our services.
Last updated: July 2026 · Effective date: January 1, 2024
1. Acceptance of Terms
By accessing or using xenqube.com, our products (the Xenith Intelligence Suite), or any professional services provided by Xenqube Technologies Pvt. Ltd. ("Xenqube", "we", "our", or "us"), you agree to be bound by these Terms of Service ("Terms"). If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.
If you do not agree to these Terms, please do not use our services.
2. Description of Services
Xenqube provides enterprise AI products, software engineering services, cybersecurity solutions, and Web3 infrastructure under two categories:
Products: The Xenith Intelligence Suite, including Xenith Assistant, Xenith Agents, Xenith LLM Platform, Xenith RAG, and related software products.
Professional Services: Enterprise AI consulting, LLM application development, AI agent development, full-stack engineering, cloud architecture, CTO-as-a-Service, cybersecurity services, and Web3 development.
Specific terms for enterprise engagements, SLAs, and deliverables are governed by individual Statements of Work (SOW) or Master Services Agreements (MSA) executed between Xenqube and the client.
3. Accounts and Access
Where our products require account registration, you agree to: (a) provide accurate and complete registration information; (b) maintain the security of your credentials; (c) promptly notify us of any unauthorized use of your account; and (d) be responsible for all activities that occur under your account.
Xenqube reserves the right to terminate or suspend accounts for violation of these Terms, non-payment, or conduct that we determine, in our sole discretion, is harmful to Xenqube, other users, or third parties.
4. Intellectual Property
Xenqube IP: All intellectual property rights in our website, products, and services - including software, documentation, trademarks, and brand assets - remain the exclusive property of Xenqube Technologies Pvt. Ltd. You may not copy, modify, distribute, sell, or lease any part of our products or services.
Client IP: Any pre-existing intellectual property you bring to an engagement remains yours. Work product developed exclusively for you under a signed SOW/MSA is assigned to you upon full payment, unless otherwise specified.
Feedback: Any feedback, suggestions, or ideas you provide to Xenqube may be used by us without restriction or compensation.
5. Confidentiality
Both parties agree to keep confidential any proprietary or non-public information disclosed in connection with an engagement. This obligation does not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was already known before disclosure; or (c) is independently developed without use of the confidential information.
Specific NDA terms for enterprise engagements are typically covered in the MSA.
6. Payment Terms
For professional services engagements, payment terms are specified in the applicable SOW or MSA. General terms apply:
- Invoices are due within 30 days of issuance unless otherwise agreed.
- Late payments accrue interest at 1.5% per month or the maximum rate permitted by law, whichever is lower.
- Xenqube reserves the right to suspend services for overdue invoices after providing 7 days written notice.
- All fees are exclusive of taxes. You are responsible for all applicable taxes.
7. Prohibited Uses
You may not use Xenqube's products or services to:
- Violate any applicable law or regulation
- Infringe the intellectual property rights of any third party
- Transmit malware, viruses, or other malicious code
- Engage in scraping, data mining, or other automated access without written consent
- Impersonate any person or entity
- Engage in any activity that interferes with or disrupts our services
- Develop competing products using our proprietary technology or confidential information
8. Disclaimer of Warranties
OUR WEBSITE IS PROVIDED "AS IS" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, XENQUBE DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
For product and service warranties, refer to the applicable SOW or MSA. Xenqube does not warrant that AI-generated outputs will be error-free, and clients are responsible for reviewing and validating all AI outputs before use in production systems.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, XENQUBE'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID XENQUBE IN THE 12 MONTHS PRIOR TO THE CLAIM; OR (B) INR 10,000.
IN NO EVENT SHALL XENQUBE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
These limitations apply to the maximum extent permitted by applicable law. Some jurisdictions do not allow limitation of liability for certain types of damages, so these limitations may not apply to you.
10. Privacy
Your use of our services is also governed by our Privacy Policy, available at xenqube.com/privacy-policy, which is incorporated into these Terms by reference. By using our services, you consent to our collection and use of data as described in the Privacy Policy.
11. Governing Law and Disputes
These Terms are governed by the laws of India, without regard to conflict of law principles. Any dispute arising from these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 (India). The seat of arbitration shall be New Delhi, India.
Notwithstanding the above, Xenqube reserves the right to seek injunctive relief in any court of competent jurisdiction for matters involving intellectual property or confidentiality.
12. Changes to Terms
Xenqube reserves the right to modify these Terms at any time. We will provide notice of material changes by updating the "Last Updated" date below and, for significant changes, by email to registered users. Your continued use of our services after changes take effect constitutes your acceptance of the revised Terms.
13. Contact
For questions about these Terms, please contact us:
**Xenqube Technologies Pvt. Ltd.** Email: hello@xenqube.com Website: xenqube.com/contact